Effective Date: January 15, 2025
Last Updated: January 15, 2025

Welcome to Luban Cabin! We understand the importance of protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information. Please read these terms carefully to understand our privacy practices.


1. Information Collection

Personal Information:
We may collect your name, email address, phone number, shipping address, and payment information (processed securely through third-party payment providers) when you:

  • Register an account
  • Place an order
  • Participate in activities
  • Contact customer support

Non-Personal Information:
We may also collect details such as your browser type, operating system, IP address, access times, and visit history to optimize website functionality and user experience.

Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to:

  • Recognize your device
  • Store your preferences
  • Analyze your interaction with our website
    You can manage cookies through your browser settings.

2. Information Use

We use your information to:

  • Process orders and deliver products or services
  • Personalize your experience with product and service recommendations
  • Communicate with you, including responding to inquiries and sending updates or marketing information (unless you opt out)
  • Improve our website and services to better meet your needs
  • Comply with legal obligations

3. Information Sharing

  • We do not sell, rent, or trade your personal information to third parties.
  • We may share necessary information with third-party vendors, such as logistics companies or payment processors, to operate our website and provide services.
  • We may disclose your information to comply with legal obligations or to protect our or others’ lawful rights.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy.
Unless legally required to retain it longer, we will periodically delete information that is no longer needed.


5. Your Rights

Depending on applicable laws in your location, you may have the right to:

  • Access your personal information
  • Request corrections to your personal information
  • Request deletion of your personal information
  • Opt out of receiving marketing communications

To exercise these rights, please contact our customer support team.


6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction.
However, no data transmission or storage system is 100% secure. We recommend using strong passwords and updating them regularly.


7. International Data Transfers

Your information may be transferred to, processed, and stored on servers located in China or other countries.
We ensure that such transfers comply with applicable data protection regulations.


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please exercise caution and review their privacy policies when sharing your personal information.


9. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices or applicable laws.
All updates will be posted on this page with the latest “Last Updated” date. Continued use of our website signifies your acceptance of the revised Privacy Policy.


10. Contact Us

If you have any questions or wish to exercise your rights, please contact our customer service team:

  • Email: serena@lubancabin.com
  • Phone: +86-18315663134
  • Address: Linyi, ShanDong, China 109 Lingong Road, Yihe New District

Thank you for trusting Luban Cabin!